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Electricity & Gas

Your energy bill is negotiable. Let us prove it.

Lock-in contracts are gone. No exit fees, no drama — just a better rate. Australians on default energy plans pay significantly more than those on competitive market offers. A 2-minute comparison could save you hundreds this year.

No lock-in contracts — switch any time
Supply never skips a beat
Specialists handle everything for you

Step 1 of 4

What type of property?

About Electricity & Gas

What you need to know.

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No lock-in contracts — that's the norm now

Fixed-term residential energy contracts are largely a thing of the past in Australia. The vast majority of competitive market plans are now month-to-month with no exit fees. You can switch retailers as often as you like — and you should, because rates change every year.

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Default Market Offer vs competitive plans

The Default Market Offer (DMO) is the AER's regulated safety-net price — it's not the best available rate, it's essentially the maximum a retailer can charge. If you've never compared or haven't switched recently, you're likely paying at or near DMO. Competitive plans sit meaningfully below it.

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Switching never touches your supply

Electricity and gas is delivered through the distribution network — poles, wires and pipes owned by the distributor, not your retailer. When you switch retailers, the distribution doesn't change at all. Electricity transfers complete in around 3 business days. Gas can take up to 2 billing cycles. You won't notice a thing.

Common Questions

Frequently asked questions.

For residential customers in deregulated states (NSW, VIC, QLD, SA, ACT), the overwhelming majority of plans are now month-to-month with no exit fees. Lock-in contracts effectively disappeared from the residential market as competition intensified. You can switch at any time without penalty.
The Default Market Offer (DMO) is a regulated reference price set by the Australian Energy Regulator each year. It acts as a price cap and safety net — but it's also a red flag. If you're on a standing offer or haven't compared recently, your rate is likely at or near DMO. Competitive plans are consistently priced below it.
Electricity transfers typically complete within 3 business days. Gas transfers can take up to 2 billing cycles depending on your state and distributor. There is zero interruption to your supply — you won't notice anything has changed until your first bill arrives from the new retailer.
Bundling can simplify billing and sometimes unlock multi-fuel discounts, but it's not always the best-value approach. The cheapest electricity plan and the cheapest gas plan aren't always from the same retailer. Our specialists compare both scenarios and recommend based on your actual usage.
The retail energy market is deregulated in NSW, VIC, QLD, SA and ACT — meaning genuine choice of retailer. WA (Synergy is the main residential retailer) and Tasmania have regulated retail markets with less competition. Our specialists will advise on what's available in your state.

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