Frank Health Insurance Review

Who Is Frank Health Insurance?

Frank Health Insurance is a brand owned and operated by nib health funds Ltd. Like AHM (Medibank's budget brand), Frank offers access to the nib hospital network at a lower price point by stripping back extras options and operating entirely online — with no branch network or phone-heavy customer service infrastructure.

Frank is not a separate insurance company. Policies are issued by nib and Frank operates as a trading brand under nib's APRA licence. Members of Frank are technically nib members with a Frank-branded policy.

Frank vs nib: The Key Differences

Feature	Frank	nib
Hospital network	nib network	nib network
Premiums	Lower	Higher
Extras options	Limited	Broader range
Customer service	Online-focused	Online + phone
Rewards/programs	Not included	Basic included
Best for	Price-driven, hospital only	Balance of hospital + extras

Who Frank Is Best Suited For

✓Current nib members wanting to reduce costs

If you're on nib and want to cut premiums without leaving the nib hospital network, Frank is the simplest path — same underlying network, lower cost.

✓Young adults who want hospital-only cover

Frank's hospital-focused policies are well-suited for under-30s who need LHC protection and youth discount locking but don't need comprehensive extras.

✗Heavy extras users

Frank's extras range is limited. If dental, optical, or physio usage is high, Frank's extras may not cover your needs — compare limits carefully before switching.

✗Those wanting not-for-profit structure

Frank is a nib brand — for-profit and ASX-listed. If mutual or not-for-profit structure matters, Frank is not the right fit.

This is an independent review. Let Us Check is not affiliated with Frank Health Insurance (nib health funds Ltd).

Frank Health Insurance

Who Is Frank Health Insurance?

Frank vs nib: The Key Differences

Who Frank Is Best Suited For

Considering Frank?